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CEVA Logistics
Romulus, MI | Full Time
$38k-48k (estimate)
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Customer service representative
CEVA Logistics Romulus, MI
$38k-48k (estimate)
Full Time | Transportation 3 Weeks Ago
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CEVA Logistics is Hiring a Customer service representative Near Romulus, MI

YOUR ROLE

If so, we have an opportunity that would allow you to serve as liaison between sales, operations, and external customers. .

WHAT ARE YOU GOING TO DO?

  • Communicate information to operations and sales personnel on shipments which require special handling.
  • Advise customers, sales personnel and station management of the current status of all shipments.
  • Respond promptly and professionally to customer requests for status of shipments, routings, "Paid-On-Delivery" charges or other inquiries.
  • Coordinate with sales and customers to develop customer specific stand operating procedures.
  • Follow-up on sales leads provided from daily shipment logs and quotes.
  • Assist in customer service and the preparation of quotes.
  • Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

  • Education and Experience : High School Diploma or GED; Less than one year related experience
  • Skills : Basic proficiency in Microsoft Office, internet, web-based and job specific software applications. Accurate typing skills and / or data entry skills.

Ability to add, subtract, multiply and divide using units of U.S. currency, weight, volume and distance measurements.

Characteristics : Ability to read and interpret documents and write routine correspondence. Responds promptly and professionally to customer needs.

Gathers and analyzes information skillfully.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing.

This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

Last updated : 2024-04-04

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$38k-48k (estimate)

POST DATE

04/05/2024

EXPIRATION DATE

07/02/2024

WEBSITE

cevalogistics.com

HEADQUARTERS

MEMPHIS, TN

SIZE

15,000 - 50,000

FOUNDED

1984

REVENUE

$1B - $3B

INDUSTRY

Transportation

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About CEVA Logistics

CEVA provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVAs strategic partner, we are able to offer our customers end-to-end logistics solutions. CEVAs integrated global network has over 1,000 facilities in more than 160 countries and 78,000 employees; all dedicated to delivering consistently exce ... llent operations and supply chain solutions. More
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